Q: How do I remove my Pure RIC hearing aid from the ear?

Step 1: Lift the hearing aid and slide it over the top of your ear. Step 2: If your hearing aid is equipped with a custom shell or a mold, remove it by pulling the small removal cord toward the back of your head. Step 3: For all other ear pieces: Grip the receiver in the ear canal with two fingers and pull it out carefully. Do not pull the receiver cable. Useful tips: In very rare cases the ear piece could remain in your ear when removing the hearing aid. If this happens, have the ear piece removed by a medical professional. Clean and dry your hearing aids after usage.

Question 1

How do I insert my Pure RIC hearing aid correctly?

Accepted Answer

Your hearing aids have been fine-tuned for your right and left ear. Colored markers indicate the side:
red marker = right ear
blue marker = left ear

Insert the hearing aid:

Step 1:
Lift the hearing aid and slide it over the top of your ear.

Step 2:
Hold the receiver cable at the bend closer to the ear piece.
(If the ear piece is a sleeve, take care that the bend of the sleeve is in line with the bend of the receiver cable.)

Step 3:
Carefully push the ear piece in the ear canal.

Step 4:
Twist it slightly until it sits well.
Open and close your mouth to avoid accumulation of air in the ear canal.

Useful tips:

Always wear the receiver cable with an ear piece.
Make sure that the ear piece is completely attached.
Insert the ear piece carefully and not too deeply into the ear.
It may be helpful to insert the right hearing aid with the right hand and left hearing aid with left hand.
If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards. This opens the ear canal and eases insertion of the ear piece.

Question 2

How do I remove my Pure RIC hearing aid from the ear?

Accepted Answer

Step 1:
Lift the hearing aid and slide it over the top of your ear.

Step 2:
If your hearing aid is equipped with a custom shell or a mold, remove it by pulling the small removal cord toward the back of your head.

Step 3:
For all other ear pieces: Grip the receiver in the ear canal with two fingers and pull it out carefully. Do not pull the receiver cable.

Useful tips:

In very rare cases the ear piece could remain in your ear when removing the hearing aid. If this happens, have the ear piece removed by a medical professional.
Clean and dry your hearing aids after usage.

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