FAQs

Check our FAQs to find answers to common questions about Signia hearing aids, apps and accessories.

Signia Active

Signia Active is suitable for individuals with mild to severe hearing loss.
Signia Active is available in two performance levels - Active and Active Pro.
Signia Active is powered by a Lithium-ion rechargeable battery. It is designed for full flexibility and independence with the pocket-sized Signia Active charger which allows charging on-the-go. The hearing aids are fully protected inside the charging case, which fits easily into a pocket or purse. The charging case itself also has a lithium-ion rechargeable battery and will keep the Active devices topped up with charge when they are placed back in the case, so that they are always ready to use. The charger itself can be recharged wirelessly using Qi charging technology or via a USB-C cable.
Signia active provides up to 26 hours of listening, or 23 hours of listening with 2 hours of streaming.
It takes approximately 4 hours to fully charge.
Yes. A 30-minute fast charge provides 5 hours of regular listening or 3 hours of streaming.
It takes approximately 3 hours to fully charge the Signia Active case via a USB-C cable, or 5 hours via Qi wireless.
A fully charged case can provide up to three full charges for a pair of Signia Active devices.
Signia Active has no onboard controls. It is remotely controllable via the Signia app or via miniPocket accessory.
Yes. With Signia Active, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops, and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to your Signia Active devices.

Styletto

Styletto AX is suitable for most levels of hearing loss (mild, moderate or severe).
A full charge takes approximately four hours.
Yes. Only 30 minutes charging allows you up to 5.5  hours of additional usage.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to all AX hearing aids.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to all AX hearing aids.
Styletto AX hearing aids can be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.
It is compatible with Styletto AX hearing aids.

Yes. CROS Styletto AX is compatible with the AX devices mentioned above which support:

  • direct streaming from iOS (Apple) devices using “made-for-iPhone (MFi)” capability as well as certain Android smart phones via the ASHA protocol.
  • audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes.  CROS Styletto AX is compatible with the AX devices mentioned above which support audio streaming from your TV via our StreamLine TV accessory.
Yes. We offer a direct and very convenient remote control via our Signia app, which is freely downloadable to your smartphone.
CROS Styletto AX can be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.
Styletto X is suitable for a large range of hearing loss covering mild, moderate and severe via the exchangeable miniReceivers 2.0.

Styletto X is available in all performance levels (7, 5, 3, 2, and 1).

Styletto X has the Lithium-Ion rechargeability technology which is heavily used in various big industries like consumer electronics, automobile, etc.

Lithium-Ion battery is currently the best rechargeability solution in hearing aid industry due to its:

  • Longer daily runtime,
  • Longer overall lifetime,
  • Shorter charging time (together with a fast charging option), and
  • High usability/convenience for the user.

Fully charged Styletto hearing aids provide an:

  •  Up to 19 hours daily runtime without streaming; and
  •  Up to 16 hours daily runtime with 5 hours direct streaming.

The runtime of all Lithium-Ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use.

Please note that the battery performance will vary depending on individual usage patterns and environmental conditions.

A full charge of Styletto X takes 4 hours.

With "charging-on-the-go" provided by our ultra-slim portable charging case, charging is possible anywhere, free from plugs or cables. And only 30 minutes charging allows our wearers an:

  •  Up to 5 hours additional regular use (without streaming); or
  •  Up to 3 hours additional streaming time.

Styletto charging case allows three full charges of your hearing aids "on the go". This delivers an astounding 4 days * of user autonomy.

*Based on 16 hours daily wearing time including 5 hours of direct streaming

Styletto has no onboard controls. It is remotely controllable via the Signia App or via miniPocket accessory.

Silk

Yes. With its high level of discretion, the new Silk X is "practically invisible".

Yes. We offer a direct and very convenient remote control of your Silk X hearing aids via our Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

With the Twin Phone functionality we offer, activated via the Signia app or miniPocket accessory, you can hear a phone call in both hearing aids if your phone will be held close to one hearing aid. Music and TV streaming are not supported. 

Yes. You can use Silk X together with CROS Silk X accessory. They are compatible with each other and provide the best hearing quality together with highest discretion.

Yes. With its high level of discretion (20% smaller than its predecessor), the new Silk is "practically invisible".

Yes. We offer a direct and very convenient remote control of your Silk hearing aids via our Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

With the Twin Phone functionality we offer , activated via the Signia app or miniPocket accessory, you can hear a phone call in both hearing aids if your phone will be held close to one hearing aid. Music and TV streaming are not supported.

Yes. You can use Silk together with CROS Silk accessory. They are compatible with each other and provide the best hearing quality together with highest discretion.

Pure

Pure Charge&Go AX and Pure Charge&Go T AX are suitable for all levels of hearing loss (mild, moderate, severe or profound).
A full charge takes approximately four hours. 

Yes. 30 min fast charge gives approx. 6* additional hours for Pure Charge&Go AX and approx. 9* additional hours for Pure Charge&Go T AX.

*exact time depends on many factors and will vary

Lithium-ion battery is currently the best rechargeability solution in the market mainly with its:

  • Longer daily runtime,
  • Longer overall lifetime,
  • Shorter charging time (together with a fast charging option), and
  • Higher convenience for the hearing aid wearer.
Yes. With Pure Charge&Go AX and Pure Charge&Go T AX, you can use direct audio streaming from iOS (Apple) devices with the “made-for-iPhone (MFi)" hearing aid standard as well as certain Android devices using the ASHA standard. Audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to Pure Charge&Go AX and Pure Charge &Go T AX hearing aids.
There is a rocker switch push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.
It is compatible with Pure Charge&Go AX and Pure Charge&Go T AX.

Yes. CROS Pure Charge&Go AX is compatible with the AX devices mentioned above which support:

  • direct streaming from iOS (Apple) devices using “made-for-iPhone (MFi)” capability as well as certain Android smart phones via the ASHA protocol.
  • audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. CROS Pure Charge&Go AX is compatible with the AX devices mentioned above which support audio streaming from your TV via our StreamLine TV accessory.
Yes. We offer a direct and very convenient remote control via our Signia app, which is freely downloadable to your smartphone.
There is a rocker switch push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.
Pure 312 AX is  suitable for all levels of hearing loss (mild, moderate, severe or profound).
Yes. With AX devices you can use direct audio streaming from iOS (Apple) devices with the “made-for-iPhone (MFi)" hearing aid standard as well as certain Android devices using the ASHA standard. Audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to all AX hearing aids.
There is a rocker switch push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.
It is compatible with Pure 312 AX, Pure C&G AX, Pure C&G T AX and Insio C&G AX hearing aids.

Yes. CROS Pure 312 AX is compatible with the AX devices mentioned above which support:

  • direct streaming from iOS (Apple) devices using “made-for-iPhone (MFi)” capability as well as certain Android smart phones via the ASHA protocol.
  • audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes.  CROS Pure 312 AX is compatible with the AX devices mentioned above which support audio streaming from your TV via our StreamLine TV accessory.
Yes. We offer a direct and very convenient remote control via our Signia app, which is freely downloadable to your smartphone.
There is a rocker switch push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.

Pure Charge&Go is suitable for all levels of hearing loss (Mild, moderate, severe or profound).

A full charge takes 3-4 hours.

Yes. Only 30 minutes charging allows you up to 6 hours additional use.

The Lithium-Ion battery is currently the best rechargeability solution in the market mainly with its:

  • Longer daily runtime,
  • Longer overall lifetime,
  • Shorter charging time (together with a fast charging option), and
  • Higher convenience for the hearing aid wearer.

Pure Charge&Go uniquely offers the revolutionary wireless inductive charging with the following benefits:

  • Increased ease of use because exact placement of the device in the charger's cradle is not required.
  • No electronic contracts that can collect dirt and debris.
  • Improved water, sweat and dust resistance.

Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own voice Precessing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*

Yes. With Pure Charge&Go, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices. PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. Click here for the list of made-for-iPhone compatible Apple devices

Yes. With our StreamLine TV accessory, you can stream from your TV directly into your

Pure Charge&Go hearing aids.

There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.

Pure 312 is suitable for all levels of hearing loss (mild, moderate, severe or profound).

Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
Yes. With Pure 312, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices. PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. Click here for the list of made-for-iPhone compatible Apple devices
 Yes. With our Streamline TV accessory, you can stream from your TV directly into your Pure 312 X hearing aids.

There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.

Motion

With three models - X, P, and SP - there is a Motion device suitable for all levels of hearing loss, from mild to profound.
A full charge takes approximately 4 hours.
A Motion X will last 24 hours, or 21 hours with 5 hours of streaming.
Motion P X will last 30 hours, or 27 hours with 5 hours of streaming.
Motion SP X will last 61 hours, or 57 hours with 5 hours of streaming. 

Yes. A 30-minute fast charge will provide the following additional hours of ussage:

- Motion X - an additional 6 hours of regular listening, or an additional 3 hours of streaming

- Motion P X - an additional 7 hours of regular listening, or an additional 4 hours of streaming

- Motion SP X - an additional 4 hours of regular listening, or an additional 3 hours of streaming

Lithium-ion battery technology is currently the best rechargeability solution on the market due to its:

- Longer daily runtime,

- Longer overall lifetime,

- Shorter charging time (together with a fast charging option), and

- Higher convenience for the hearing aid wearer.

Yes. With Motion X, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to your Motion X hearing aids.

Motion Charge&Go Nx is suitable for a wide range of hearing loss (mild, moderate or severe).

Fully charged Motion Charge&Go hearing aids provide an:

  • Up to 21 hours daily runtime without streaming; and
  • Up to 19 hours daily runtime with 5 hours direct streaming.

The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.

A full charge takes 3-4 hours.

Yes. Only 30 minutes charging allows up to 6 hours additional usage.

Lithium-ion battery is currently the best rechargeability solution in the market mainly with its:

  • Longer daily runtime,
  • Longer overall lifetime,
  • Shorter charging time (together with a fast charging option), and 
  • Higher convenience for the hearing aid wearer.

Motion Charge&Go Nx uniquely offers the revolutionary wireless inductive charging with the following benefits:

  • Increased ease of use because exact placement of the device in the charger's cradle is not required.
  • No electronic contacts that can collect dirt and debris.
  • Improved water, sweat and dust resistance.

Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Progressing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.

Yes. With Motion Charge&Go Nx, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops, and other Bluetooth mobile devoces) is possible via our StreamLine accessory. Please click here for the list of made-for-iPhone compatible Apple devices

Yes. With our StreamLine TV accessory, you can stream from you TV directly into your Motion Charge&Go Nx hearing aids.

There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia App, which is freely downloadable onto you smartphone.

Motion 13 Nx is suitable for all levels of hearing loss(mild, moderate, severe or profound).
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Progressing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
Yes. With Motion 13 Nx, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops, and other Bluetooth mobile devoces) is possible via our StreamLine accessory. Click here for the list of made-for-iPhone compatible Apple devices

Yes. With our StreamLine TV accessory, you can stream from you TV directly into your Motion 13 Nx hearing aids.

Yes. Tele-Coil is optionally available with Motion 13 Nx. Additionally, you can order Tele-Coil in any color available for Motion 13 Nx, I.e. without any color limitation.

There is a rocker switch on the device for onboard control. Addditionally, it can also be controlled remotely via the Signia app. Which is freely downloadable onto your smartphone.

Other hearing aids

Insio AX is suitable for all levels of hearing loss (mild, moderate, severe or profound).
A full charge takes approximately four hours.
Yes. With AX devices you can use direct audio streaming from iOS (Apple) devices with the “made-for-iPhone (MFi)" hearing aid standard as well as certain Android devices using the ASHA standard. Audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to all AX hearing aids.
Insio AX hearing aids can be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.

Insio NX ITC/ITE is suitable for a wide range of hearing loss (mild, moderate or severe).

Yes. With our your Insio Nx ITC and ITE devices, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. Click here for the list of made-for-iPhone compatible Apple devices 

Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Insio ITC and ITE hearing aids.

There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

Yes, Insio Nx ITC and ITE are compatible with our CROS Pure 312 Nx accessory, which enables to use them in case you have a one-sided hearing loss.

Yes. We offer a direct and very convenient remote control of your Insio hearing aids via our Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

With the Twin Phone functionality we offer, optional push button, the Signia app or miniPocket accessory, you can hear a phone call in both hearing aids if your phone will be held close to one hearing aid. Music and Tv streaming are not supported.

Yes. You can use our new Insio together with our new CROS Silk accessory. They are compatible with each other and provide the best hearing quality together with highest discretion.

It is compatible with Pure Charge&Go AX and Pure Charge&Go T AX.

Yes. CROS Pure Charge&Go AX is compatible with the AX devices mentioned above which support:

  • direct streaming from iOS (Apple) devices using “made-for-iPhone (MFi)” capability as well as certain Android smart phones via the ASHA protocol.
  • audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. CROS Pure Charge&Go AX is compatible with the AX devices mentioned above which support audio streaming from your TV via our StreamLine TV accessory.
Yes. We offer a direct and very convenient remote control via our Signia app, which is freely downloadable to your smartphone.
There is a rocker switch push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.

It's compatible with the following hearing aids:

  • Pure Charge&Go X
  • Pure 312 X

It's compatible with the following hearing aids:

  • Pure Charge&Go X
  • Pure 312 X

It's compatible with the following hearing aids:

  • Silk X

Yes. CROS Pure 312 X and CROS PureCharge&Go X are compatible with the Xperience devices mentioned above which support:

  • Direct streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard.
  • Audio streaming from other mobile devices (Android smarphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is portable via our StreamLine Mic accessory.

Yes. CROS Pure 312 X and CROS Pure Charge&Go X are compatible with the Xperience devices mentioned above which support audio streaming from your TV via our StreamLine TV accessory.

Yes. We offer a direct and very convenient remote control of your CROS Silk device via our Signia app, which is freely downloadable to your smartphone.

Yes, via our small and easy to use miniPocket remote control.

The CROS Pure Charge&Go Nx is compatible with the following hearing aids:
  • Pure Charge&Go Nx 7/5/3 Nx
  • Motion Charge&Go Nx 7/5/3 Nx

Yes. CROS Pure Charge&Go Nx is compatible with the Signia Nx hearing aids, mentioned in the FAQ above, which support:

  • Direct streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard, and
  • Audio streaming from other mobile devices (Android smartphone, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. CROS Pure Charge&Go Nx is compatible with the Signia Nx hearing aids, mentioned in the FAQ above, which support audio streaming from your TV via our StreamLine TV accessory.
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
A fully charged CROS Pure Charge&Go device provides up to 21 hours daily runtime.

The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.

Full charge takes 3-4 hours.
Yes. Only 30 minutes charging allows up to 6 hours additional usage.

CROS Pure 312 Nx is compatible with the following hearing aids:

  • Pure 312 7/5/3 Nx
  • Pure 13 Nx 7/5/3 Nx
  • Pure Charge&Go Nx 7/5/3 Nx
  • Pure Charge&Go Nx 7/5/3 Nx
  • Motion 13 Nx 7/5/3 Nx
  • Motion 13P Nx 7/5/3 Nx
  • Motion Charge&Go Nx 7/5/3 Nx
  • Motion Charge&Go Nx 7/5/3 Nx
  • Insio Nx ITC/ITE 7/5/3 Nx with Bluetooth

Yes. CROS Pure 312 Nx is compatible with the Signia Nx hearing aids, mentioned in the FAQ above, which support:

  • Direct streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard and 
  • Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.

Click here for the list of made-for-iPhone compatible Apple devices

Yes. CROS Pure 312 Nx is compatible with the Signia Nx hearing aids (mentioned in the FAQ above) which support audio streaming from your TV via our StreamLine TV accessory.
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.

CROS Silk Nx is compatible with the following hearing aids:

  • Silk 7/5/3 Nx
  • Insio 7/5/3 Nx

 

Definetly yes. Our CROS Silk is the smallest solution in its class.

Yes. We offer a direct and very convenient remote control of your CROS Silk device via our Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

App and accessories

All Signia Xperience hearing aids with Bluetooth.

No, all the changes made by the Assistant are applied to the Universal Program. You automatically benefit from the new settings without the need to choose a specific program every time you are in a similar situation.

No, it will only apply to the Universal program.

There is a reset option in the app, you can use it at any time. Attention: This reverts the settings back to the original hearing aid fitting made by your HCP. To know more, please refer to the Signia Assistant Flyer available for download on this page.

There are several reasons why the Signia Assistant might not be available:

  • You don't have an Xperience hearing aid with Bluetooth paired with the app.
  • Signia Assistant is not available in your country (please contact your HCP to know whether your country supports Signia Assistant).
  • Hearing aids were fitted before Signia Assistant was released (if this is the case, please contact your HCP to get the Assistant activated).
No. The processing power and neural network is hosted online, and there is not an offline solution. This also ensures that the knowledge encapsulated in it is always up to date.

Yes, with the natural limitations in terms of tools for a monaural fitting.

Signia cannot trace any personal information at all. The whole system is 100% anonymised, and only big group data is analyzed; no individual data is collected. This is extremely important and the basis for the whole system. We couldn't have such a system if anything was traceable. Our "Privacy Policy" is displayed in the App (Settings->Imprint->Privacy policy).

The Signia app is freely downloadable in the Apple App Store and Google Play Store of all compatible iOS and Android devices.

The Signia app is compatible with the most complete Signia hearing aid portfolio except Fun and Fast.

The Signia app is compatible with most of the Android (Android 7.0 and higher) and Apple (iOS version 11 and higher, iOS 12 recommended) devices. You will find the list of the recommended Android devices for the optimal app stability on the Device Compatibility website

Using the Signia app, you can:

  • Change the hearing program and microphone volume level;
  • Adjust the sound balance (basses and trebles);
  • Adjust the Tinnitus therapy signal (if available);
  • Adjust the directionality of the hearing aid microphone individually by using the 360° Spatial Configurator;
  • Manage your audio streaming devices (e.g. StreamLine TV, StreamLine Mic, CROS devices, etc.) and control their volumes discreetly;
  • Stay in closer contact with your hearing care professional and get individual remote support via TeleCare (a prior activation by your hearing care professional is needed.

As a result, the Signia app offers you a wide variety of individual adjustment options enabling further personalization of your hearing experience.

Depending on the operating system of your mobile device as well as the type of your hearing aids, the Signia app may require some initial permissions like:

  • Receiving notifications;
  • To get notifications from your HCP;
  • Accessing the motion & fitness activity;
  • To improve your listening experience while you are moving, walking or in any other activity;
  • Accessing the location services;
  • To use the activity/movement/walking detection feature;
  • To keep the application alive in the background;
  • Please note: No location data is transferred!;
  • Accessing the camera, audio, photos, media and files;
  • to receive a video call from your hearing care professional (available upon prior activation by your hearing care professional.

Deep discharge cycles are not required for lithium-ion batteries. The best practice is to charge your hearing aids every night and unplug your charger when not charging.

No. Thanks to our specially developed charging method, fast charging does not have any negative effect on the battery life of your hearing aids.

Yes, it is safe to wear these lithium-ion rechargeable hearing aids on a plane and to bring the charger on board. It is also safe to carry the hearing aids and/or charger in your luggage.

For this, we recommend that you check the requirements of your shipping provider.

You can find the list of all compatible Apple devices as weak as Signia hearing aids by clicking on the link here

Yes, with Signia hearing aids you will be able to stream the sound into both ears and enjoy the stereo sound quality.

If you get a phone call while you are streaming music, then you will hear the ringtone of the phone call and the music streaming will be paused automatically. As soon as the call has ended, the music streaming continues from the point where it has been paused.

In case you have a non-Apple mobile device with Bluetooth functionality, you can still enjoy audio streaming by using our streamline.

Currently, StreamLine Mic is compatible with all Signia Xperience and Signia Nx hearing aids with Bluetooth connectivity.

The StreamLine Mic enables direct connectivity to the following devices:

  • Bluetooth-enabled Android devices.
  • Bluetooth-enabled Apple device.
  • Bluetooth-enabled PCs, laptops and older phones.

For all devices mentioned above, the Bluetooth framework version should be 4.2 or higher.

No, you do not necessarily need an app to use the StreamLine Mic. However, you can use the Signia app as a remote control to control the microphone volume. Learn more about the Signia app

No. You do not need to have a special hearing program to use StreamLine Mic.

In the way, the StreamLine Mice offers the wearers a very convenient plug-and-play solution.

StreamLine Mic can be paired with max. eight (8) Bluetooth devices.


Nevertheless, only one (1) Bluetooth source can be used actively at the same time.


Pairing has to be done only once. StreamLine Mic connects to the first Bluetooth device within reach automatically. To switch to another device, the Bluetooth connection of the active device has to be disabled.

The StreamLine Mic provides up to 6 hours battery runtime with full functionality, i.e. continuous streaming.


Full charge takes approximately 2 hours. 


The StreamLine can be charged via USB or usual plug-in (all necessary cables are included in the package).

The charging status can be followed very intuitively via the different colors of the devices power status indicator.

Currently, StreamLine TV is compatible with Signia Xperience and Signia Nx hearing aids with Bluetooth.

No, you do not necessarily need an app to use the StreamLine TV. However, you can use the Signia app as a remote control.

Yes. You can pair an unlimited number of Bluetooth hearing aids with your StreamLine TV at the same time and you can stream to them at the same time as well.

No, you cannot pair your hearing aids with multiple StreamLine TVs at the same time.

In order to be able to stream from another StreamLine TV at home, you have to re-pair your hearing aids with it (turn the hearing aids off and on – by opening and closing the battery door -, put your hearing aids onto the top side of the StreamLine TV and wait for app. 30 seconds).

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