FAQs

Check our FAQs to find answers to common questions about Signia hearing aids, apps and accessories.

Styletto

Styletto AX is suitable for most levels of hearing loss (mild, moderate or severe).
A full charge takes approximately four hours.
Yes. Only 30 minutes charging allows you up to 5.5  hours of additional usage.
Yes. With AX devices you can use direct audio streaming from iOS (Apple) devices with the “made-for-iPhone (MFi)" hearing aid standard as well as certain Android devices using the ASHA standard. Audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to all AX hearing aids.
Styletto AX hearing aids can be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.
Styletto X is suitable for a large range of hearing loss covering mild, moderate and severe via the exchangeable miniReceivers 2.0.

Styletto X is available in all performance levels (7, 5, 3, 2, and 1).

Styletto X has the Lithium-Ion rechargeability technology which is heavily used in various big industries like consumer electronics, automobile, etc.

Lithium-Ion battery is currently the best rechargeability solution in hearing aid industry due to its:

  • Longer daily runtime,
  • Longer overall lifetime,
  • Shorter charging time (together with a fast charging option), and
  • High usability/convenience for the user.

Fully charged Styletto hearing aids provide an:

  •  Up to 19 hours daily runtime without streaming; and
  •  Up to 16 hours daily runtime with 5 hours direct streaming.

The runtime of all Lithium-Ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use.

Please note that the battery performance will vary depending on individual usage patterns and environmental conditions.

A full charge of Styletto X takes 4 hours.

With "charging-on-the-go" provided by our ultra-slim portable charging case, charging is possible anywhere, free from plugs or cables. And only 30 minutes charging allows our wearers an:

  •  Up to 5 hours additional regular use (without streaming); or
  •  Up to 3 hours additional streaming time.

Styletto charging case allows three full charges of your hearing aids "on the go". This delivers an astounding 4 days * of user autonomy.

*Based on 16 hours daily wearing time including 5 hours of direct streaming

Silk

Yes. With its high level of discretion, the new Silk X is "practically invisible".

Yes. We offer a direct and very convenient remote control of your Silk X hearing aids via our Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

With the Twin Phone functionality we offer, activated via the Signia app or miniPocket accessory, you can hear a phone call in both hearing aids if your phone will be held close to one hearing aid. Music and TV streaming are not supported. 

Pure

Pure 312 AX is  suitable for all levels of hearing loss (mild, moderate, severe or profound).
Yes. With AX devices you can use direct audio streaming from iOS (Apple) devices with the “made-for-iPhone (MFi)" hearing aid standard as well as certain Android devices using the ASHA standard. Audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes.  CROS Pure 312 AX is compatible with the AX devices mentioned above which support audio streaming from your TV via our StreamLine TV accessory.
There is a rocker switch push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.

Pure Charge&Go is suitable for all levels of hearing loss (Mild, moderate, severe or profound).

A full charge takes 3-4 hours.

Yes. Only 30 minutes charging allows you up to 6 hours additional use.

The Lithium-Ion battery is currently the best rechargeability solution in the market mainly with its:

  • Longer daily runtime,
  • Longer overall lifetime,
  • Shorter charging time (together with fast charging option, and
  • Higher convenience for the hearing aid wearer.

Pure Charge&Go uniquely offers the revolutionary wireless inductive charging with the following benefits:

  • Increased ease of use because exact placement of the device in the charger's cradle is not required.
  • No electronic contracts that can collect dirt and debris.
  • Improved water, sweat and dust resistance.

Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own voice Precessing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*

Yes. With Pure Charge&Go, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices. PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. Click here for the list of made-for-iPhone compatible Apple devices

Yes. With our StreamLine TV accessory, you can stream from your TV directly into your

Pure Charge&Go hearing aids.

There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.

Pure 312 is suitable for all levels of hearing loss (mild, moderate, severe or profound).

Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
Yes. With Pure 312, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices. PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. Click here for the list of made-for-iPhone compatible Apple devices
 Yes. With our Streamline TV accessory, you can stream from your TV directly into your Pure 312 X hearing aids.

There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.

Pure 10 is suitable for a broad range of hearing loss (mild, moderate and severe).

Yes. We offer a direct and very convenient remote control of your Pure 10 hearing aids via our Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

Thanks to its Speech Quality, the new Pure 10 Nx enables you to hear speech clearly in all situations through sophisticated microphones and advanced noise suppression technologies. This makes it easier for you to understand your conversation partner, even in very noisy environments such as a restaurant or a conference.

No. Streaming functionalities are not supported by Pure 10.

Pure 13 is suitable for all levels of hearing loss(mild, moderate, severe or profound.

If you use Bluetooth connectivity functions (e.g direct audio streamin) very frequently and battery life/wearing time is very important to you. Pure 13 Nx delivers up to 7 days wearing time with one single battery (based on a 16 hour day with 6 hours of streaming). This is the longest streaming time in the market.

Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
Yes. With Pure 13, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. Click here for the list of made-for-iPhone compatible Apple devices

Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Pure 13 Nx hearing aids.

There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloable onto your smartphone.

Yes. Tele-Coil is optionally available with Pure 13 Nx. Additionally, you can order Tele-Coil in any color available for Pure 13 Nx, i.e. without any color limitation.

Motion

Motion 13 Nx is suitable for all levels of hearing loss(mild, moderate, severe or profound).
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Progressing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
Yes. With Motion 13 Nx, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops, and other Bluetooth mobile devoces) is possible via our StreamLine accessory. Click here for the list of made-for-iPhone compatible Apple devices

Yes. With our StreamLine TV accessory, you can stream from you TV directly into your Motion 13 Nx hearing aids.

Yes. Tele-Coil is optionally available with Motion 13 Nx. Additionally, you can order Tele-Coil in any color available for Motion 13 Nx, I.e. without any color limitation.

There is a rocker switch on the device for onboard control. Addditionally, it can also be controlled remotely via the Signia app. Which is freely downloadable onto your smartphone.

Other hearing aids

Insio AX is suitable for all levels of hearing loss (mild, moderate, severe or profound).
A full charge takes approximately four hours.
Yes. With AX devices you can use direct audio streaming from iOS (Apple) devices with the “made-for-iPhone (MFi)" hearing aid standard as well as certain Android devices using the ASHA standard. Audio streaming from other mobile devices (Android smartphones without ASHA, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Yes. With our StreamLine TV accessory, you can stream from your TV directly to all AX hearing aids.
Insio AX hearing aids can be controlled remotely via the Signia app, which is freely downloadable onto your smartphone, or via our small and easy-to-use miniPocket remote control.

Insio NX ITC/ITE is suitable for a wide range of hearing loss (mild, moderate or severe).

Yes. With our your Insio Nx ITC and ITE devices, you can use direct audio streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. Click here for the list of made-for-iPhone compatible Apple devices 

Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Insio ITC and ITE hearing aids.

There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

Yes, Insio Nx ITC and ITE are compatible with our CROS Pure 312 Nx accessory, which enables to use them in case you have a one-sided hearing loss.

Yes. We offer a direct and very convenient remote control of your Insio hearing aids via our Signia app, which is freely downloadable onto your smartphone.

Yes. Our miniPocket accessory also provides a highly convenient remote control.

With the Twin Phone functionality we offer, optional push button, the Signia app or miniPocket accessory, you can hear a phone call in both hearing aids if your phone will be held close to one hearing aid. Music and Tv streaming are not supported

Yes. You can use our new Insio together with our new CROS Silk accessory. They are compatible with each other and provide the best hearing quality together with highest discretion.

It's compatible with the following hearing aids:

  • Pure Charge&Go X
  • Pure 312 X

It's compatible with the following hearing aids:

  • Pure Charge&Go X
  • Pure 312 X

It's compatible with the following hearing aids:

  • Silk X

Yes. CROS Pure 312 X and CROS PureCharge&Go X are compatible with the Xperience devices mentioned above which support:

  • Direct streaming from iOS (Apple) devices with "made-for-iPhone (MFi) hearing aids" standard.
  • Audio streaming from other mobile devices (Android smarphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is portable via our StreamLine Mic accessory.

Yes. CROS Pure 312 X and CROS Pure Charge&Go X are compatible with the Xperience devices mentioned above which support audio streaming from your TV via our StreamLine TV accessory.

Yes. We offer a direct and very convenient remote control of your CROS Silk device via our Signia app, which is freely downloadable to your smartphone.

App and accessories

All Signia Xperience hearing aids with Bluetooth.

No, all the changes made by the Assistant are applied to the Universal Program. You automatically benefit from the new settings without the need to choose a specific program every time you are in a similar situation.

No, it will only apply to the Universal program.

There is a reset option in the app, you can use it at any time. Attention: This reverts the settings back to the original hearing aid fitting made by your HCP. To know more, please refer to the Signia Assistant Flyer available for download on this page.

There are several reasons why the Signia Assistant might not be available:

  • You don't have an Xperience hearing aid with Bluetooth paired with the app.
  • Signia Assistant is not available in your country (please contact your HCP to know whether your country supports Signia Assistant).
  • Hearing aids were fitted before Signia Assistant was released (if this is the case, please contact your HCP to get the Assistant activated).
No. The processing power and neural network is hosted online, and there is not an offline solution. This also ensures that the knowledge encapsulated in it is always up to date.

Yes, with the natural limitations in terms of tools for a monaural fitting.

Signia cannot trace any personal information at all. The whole system is 100% anonymized, and only big group data is analyzed; no individual data is collected. This is extremely important and the basis for the whole system. We couldn't have such a system if anything was traceable. Our "Privacy Policy" is displayed in the App (Settings->Imprint->Privacy policy).

The Signia app is freely downloadable in the Apple App Store and Google Play Store of all compatible iOS and Android devices.

The Signia app is compatible with the most complete Signia hearing aid portfolio except Fun and Fast.

The Signia app is compatible with most of the Android (Android 7.0 and higher) and Apple (iOS version 11 and higher, iOS 12 recommended) devices. You will find the list of the recommended Android devices for the optimal app stability on the Device Compatibility website

Using the Signia app, you can:

  • Change the hearing program and microphone volume level;
  • Adjust the sound balance (basses and trebles);
  • Adjust the Tinnitus therapy signal (if available);
  • Adjust the directionality of the hearing aid microphone individually by using the 360° Spatial Configurator;
  • Manage your audio streaming devices (e.g. StreamLine TV, StreamLine Mic, CROS devices, etc.) and control their volumes discreetly;
  • Stay in closer contact with your hearing care professional and get individual remote support via TeleCare (a prior activation by your hearing care professional is needed.

As a result, the Signia app offers you a wide variety of individual adjustment options enabling further personalization of your hearing experience.

Depending on the operating system of your mobile device as well as the type of your hearing aids, the Signia app may require some initial permissions like:

  • Receiving notifications;
  • To get notifications from your HCP;
  • Accessing the motion & fitness activity;
  • To improve your listening experience while you are moving, walking or in any other activity;
  • Accessing the location services;
  • To use the activity/movement/walking detection feature;
  • To keep the application alive in the background;
  • Please note: No location data is transferred!;
  • Accessing the camera, audio, photos, media and files;
  • to receive a video call from your hearing care professional (available upon prior activation by your hearing care professional.

Currently, StreamLine Mic is compatible with all Signia AX, Signia Xperience and Signia Nx hearing aids with Bluetooth connectivity.

The StreamLine Mic enables direct connectivity to the following devices:

  • Bluetooth-enabled Android devices.
  • Bluetooth-enabled Apple device.
  • Bluetooth-enabled PCs, laptops and older phones.

For all devices mentioned above, the Bluetooth framework version should be 4.2 or higher.

No, you do not necessarily need an app to use the StreamLine Mic. However, you can use the Signia app as a remote control to control the microphone volume. Learn more about the Signia app

No. You do not need to have a special hearing program to use StreamLine Mic.

In the way, the StreamLine Mice offers the wearers a very convenient plug-and-play solution.

StreamLine Mic can be paired with max. eight (8) Bluetooth devices.


Nevertheless, only one (1) Bluetooth source can be used actively at the same time.


Pairing has to be done only once. StreamLine Mic connects to the first Bluetooth device within reach automatically. To switch to another device, the Bluetooth connection of the active device has to be disabled.

The StreamLine Mic provides up to 6 hours battery runtime with full functionality, i.e. continuous streaming.


Full charge takes approximately 2 hours. 


The StreamLine can be charged via USB or usual plug-in (all necessary cables are included in the package).

The charging status can be followed very intuitively via the different colors of the devices power status indicator.

Currently, StreamLine TV is compatible with Signia AX, Signia Xperience and Signia Nx hearing aids with Bluetooth connectivity.  

No, you do not necessarily need an app to use the StreamLine TV. However, you can use the Signia app as a remote control.

Yes. You can pair an unlimited number of Bluetooth hearing aids with your StreamLine TV at the same time and you can stream to them at the same time as well.

No, you cannot pair your hearing aids with multiple StreamLine TVs at the same time.

In order to be able to stream from another StreamLine TV at home, you have to re-pair your hearing aids with it (turn the hearing aids off and on – by opening and closing the battery door -, put your hearing aids onto the top side of the StreamLine TV and wait for app. 30 seconds).

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